Over the last 7 months the traffic to our blog has increased by more than 2500%. That means two things: 1) we weren't getting much blog traffic 7 months ago ;) and 2) our blog traffic is WAAY up.
Yesterday we wrote a blog post about the phrases and keywords that Conversation Analytics 'hears' to determine if the caller made a commitment to buy on the phone. (This is one of the 45+ indicators and metrics that Conversation Analtyics can extract from phone calls.)
We get questions about call tracking from prospects and customers all the time. Here are a few of the common ones.
A lot of important things are said on phone calls between businesses and customers/prospects. The most important thing might be this: did the caller buy something on the call? Or, did the caller commit to buy something on the call?
This blog post is part of the new Blog.LogMyCalls.com series called The Friday Marketing RANT. We rant about something marketing related every Friday morning. To receive the rant in your inbox every Friday morning, please subscribe in the top right hand corner of the blog.
If you don't know what Conversation Analytics is, read this blog first: What is Conversation Analytics?
A couple of days ago we wrote a blog post detailing how Conversation Analytics can tell if a caller cancelled on the phone. Conversation Analytics listens for specific phrases and keywords actually said on the phone call to determine if a caller cancelled on the phone.
Blogs are about providing useful content to your audience. Don't sell. Don't sell. Just provide useful content to your audience. Remember they care about their concerns, fears and risks, not yours.
We've written a lot about content marketing. But, Ron Burgundy and Dodge...well, they might be doing it better than anyone.
When a customer cancels, a baby kangaroo dies, so the saying goes. (Or something like that).
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